Privacy Policy

JRS Trading is committed to safeguarding the privacy of individuals. This Privacy Policy sets out how JRS Trading manages personal information. It is structured as follows:

Personal information JRS Trading collects
Use and disclosure of personal information
Automated decision making
Cookies
Links to other websites
Marketing
Overseas transfers
Access and correction
Contacting JRS Trading and complaints
Changes to Privacy Policy

1. Personal information JRS Trading collects

The main types of personal information JRS Trading collects and holds are:

contact and identification information for individuals seeking to buy or sell vehicles with JRS Trading such as name, date of birth, contact number(s), email address(es), residential and/or business address(es), demographic information (such as postcode, age, gender) and driver's licence details;
vehicle and servicing details for JRS Trading's customers including vehicle registration, vehicle purchase details, service appointment bookings;
finance details for JRS Trading's customers seeking finance such as financial, insurance or credit information, marital status, employment details and history;
contact details for individuals working for JRS Trading's business partners and suppliers;
information provided by an individual as part of a recruitment process such as name, contact details, prior employment history, qualifications, referee details and, if applicable, details for background checks; and
other information provided by individuals while interacting with JRS Trading.

JRS Trading collects personal information in the course of running its business in a range of different ways, typically through:

interactions with individuals (e.g. through any records JRS Trading keeps of telephone calls, or emails received, or messages sent to JRS Trading or posted on JRS Trading's pages on social media);
JRS Trading's website;
use of social media;
employment applications;
third party service providers; and
provision of customer service and support.

Where practicable, JRS Trading collects personal information in connection with running its business directly from the individual concerned. On occasion JRS Trading may collect personal information from someone else such as when speaking to a referee for a job applicant or doing screening for onboarding a new supplier or customer.

2. Use and disclosure of personal information

JRS Trading stores personal information in electronic and paper form.

JRS Trading uses and discloses personal information as follows:

to source vehicles and sell them to JRS Trading's customers and to provide other related services to customers such as vehicle servicing and assist with arranging financing to purchase a vehicle;
to manage arrangements with JRS Trading's customers and prospective customers;
to obtain products, services or information from JRS Trading's suppliers;
to assess what vehicles a person may be interested in purchasing (e.g., based on the person's interests and other information JRS Trading knows about them);
to operate and manage JRS Trading's website, social media and other communications and media channels;
subject to applicable laws, to conduct marketing;
for processing and assessing employment applications; and
for such other purposes authorised or required by law.

It may be necessary to share personal information with organisations that provide products or services to JRS Trading. For example, JRS Trading may use third party service providers for the organisation of customer care, implementation of promotions, development of offers, communication and contact with customers, organization of events and for the purpose of obtaining advice and managing its affairs. JRS Trading also uses third party service providers for credit card processing/payment and for IT services (hosting services, database maintenance, etc.).

3. Automated decision making

JRS Trading uses computer programs to make decisions affecting a person's interests to offer products or services that could be of interest. This is typically done via AI Agents within website chat or SMS. The sorts of personal information JRS Trading uses in the operation of the computer program is browsing history on JRS Trading's websites, name, contact information, and other information you may input into JRS Trading's websites. The level of human oversight JRS Trading provides over these decisions is limited — responses and recommendations may be generated automatically, with human review available where a person requests it or where required for follow-up by JRS Trading's staff.

4. Cookies

JRS Trading uses cookies on its website. Cookies are small text files that are stored by the website user's browser when they visit a website. This identifies the browser used and can be recognised by JRS Trading's web server. JRS Trading may use cookies to associate a user with social media platforms and, if the user so chooses, enable interaction between the user's activities on JRS Trading's platforms and those social media platforms. JRS Trading's website also uses cookies to analyse website traffic and help provide a better website visitor experience. Website users can make certain choices about the use of cookies through their browser settings. However, if the user disables certain cookies, this may prevent the user from taking full advantage of JRS Trading's website.

5. Links to other websites

JRS Trading's website may contain links to third party websites. JRS Trading does not control or otherwise determine the privacy practices of these third party sites. To find out about their privacy practices, you should check their websites for their privacy policy, or otherwise ask them about their privacy practices.

6. Marketing

If you have received a direct marketing communication from JRS Trading and do not wish to receive these communications from JRS Trading in the future, just use the “unsubscribe” function in the email or SMS, or tick the opt out box on postal communications and return the mailed item to JRS Trading.

7. Overseas transfers

JRS Trading's website/s are hosted in Australia. On occasion, a third party service provider JRS Trading engages or that JRS Trading is instructed to provide information to may be outside of Australia however, the location of the third party would depend on the specific situation.

8. Access and correction

An individual may request access to or correction of any of the personal information JRS Trading holds about them by contacting JRS Trading during business hours on 0419797000 or via the contact page.

JRS Trading may require an individual making a request to verify their identity before processing their request.

JRS Trading will aim to respond to all requests promptly and within 30 days.

JRS Trading may refuse a request where permitted or required by law. JRS Trading will comply with any regulatory requirement to give reasons for its decision.

9. Contacting JRS Trading and complaints

If you have any queries, concerns or complaints about how JRS Trading handles your personal information please contact JRS Trading during business hours on 0419797000 or email rjt40@optusnet.com.au. JRS Trading may require an individual making a request to verify their identity before processing their request.

Please provide sufficient details so that JRS Trading can understand the nature of your concern. In most cases, JRS Trading will ask that you put your request in writing.

JRS Trading takes all complaints seriously and will use reasonable endeavours to investigate and respond to a complaint in writing within 30 days of receiving the written complaint. If you remain unsatisfied by JRS Trading's response to your complaint, you may be entitled to refer your complaint to the Office of the Australian Information Commissioner.

Phone: 0419797000
Mailing Address: 160 Finglas Rd, Gold Coast, QLD, 4207

10. Changes to Privacy Policy

JRS Trading may make changes to this Privacy Policy by posting the revised policy on its website. Please check back from time to time to review this Privacy Policy.